Privacy & Refund Policy
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Privacy Policy

We can be reached via e-mail at: anthony@amnetcs.com

Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

Refund Policy

PristineCarWash.com offers a 30 day limited return policy with 100% money back guarantee if you are not fully satisfied.  We are so confident that you will love the product so we stand behind its promised performance 100%.

If your product was damaged during shipping. Please contact us immediately in an effort to determine how to get a replacement item.  All Pristine products are inspected prior to its inclusion in a package. We use very durable corrugated cardboard boxes designed for heavy shipping and the contents are package very well in order to stand substantial impact. Therefore any products that arrive to you broken, is a direct result of a shipping incident and would be rare. However if this were the case, please contact us and we will remediate the situation based on your scenario as quickly as possible.

Restrictions:
- Returns are only accepted if the bottles/containers are NOT damaged and  no more than 10% of the product contents has been used, unless we authorize it.
-          Refunds are granted if you are unsatisfied with the performance of our Pristine products in any way.  Refunds will be credited to your credit card used for original payment upon our receipt of  your return product(s) in question.  We look to apply credits within 45 days after receipt of the returned products. PristineCarWash.com will refund the full amount of the product but NOT the cost of shipping. - Refurnds will not be charged a restocking fee. Prior to issuing a refund, we need to ensure that the product in question was used according to the directions.  -          Not applying the product correctly, not using the microfiber towels, not priming the “cleaning towel” prior to initial use before every clean, allowing for the product to dry before wiping are all examples of improper use and/or application and therefore will affect your results drastically.

Instructions:
- If you wish to request a return, please call us within 30 days of receiving your order.
- Phone: 914-907-2040
- We will ask you for the following.
- Name and address that the order was placed under.
- Your invoice or original order #

Our goal is to insure that all our customers happy, you will not be disappointed!

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anthony@pristinecarwash.com